Red Apple Inn & Country Club Tee Times

First, when you walk through the front doors the smell of mildew and old building smells. The decor is beautiful. We had 8 people in our party so they automatically added 20% tip to each person's bill. One person did not eat due to the mildew smell. The food was decent. There was one person at our table that was paying for 2. She gave both bills along with credit card and she signed both bills. The waitress brought back each persons receipts. And when she counted the people she exclaimed "one of you didn't pay" when one person quietly told her that the one person paid for 2 , the waitress asked her for the receipt. The receipts had been picked up in the folder. Then the waitress tells her she didn't charge her for two and charged her again . In the mean time the waitress (Sara) was completely embarrassing the lady that had her meal paid for. Finally after much argument the waitress realized one of the cards WAS charged for the 2 people and tried to refund the 3rd charge. After getting home and checking, the 3rd charge was not refunded. The waitress came to table and took our order, she then brought the order, then brought the bill. She totally humiliated a person in our party and was totally rude. One of our group that meets monthly stated that we would not ever come back and a second waitress chimed in loudly with "Bye have a nice day".

7 months ago

We had a Chruch group breakfast. It was very pleasant. Food was very good. Atmosphere was very nice.

4 months ago

We are staying on Eden Isle, the community around Red Appel Inn. The Inn is a great location for a meal or take out. Our phone call was immediately taken on a high volume weekend and we were able to place an order for take out one evening and had breakfast in one of the dining rooms another day. In both instances, the team could not have been friendlier and more accommodating. The food was very nicely prepared. This is a great resource to have if one is staying on the island, as most restaurants are about 20-30 minutes away and the Inn is a 5-minute drive from nearly all homes on Eden Isle. It can be tricky to find, so I suggest using your Google Maps BEFORE driving, if this is your first time.

9 months ago

Sadly, Red Apple Inn has deteriorated. Nothing has been updated in many years. The beds were horrible with peeling sheets and horrible mattresses. The grounds are neglected and rotting as well. I don’t know the reason for this happening. Probably poor management. I’m so sorry to see this.

8 months ago

The rooms are gorgeous, the exterior and interior design is gorgeous. The bar is romantic and also serves food along with the full dinning area with a beautiful overlook. There is a fitness center with an indoor pool and changing area which is lovely along with the golf shop and golf course. I have stayed multiple times and the only complaint is the customer service. It’s been consistent through the years to not expect the friendliest of guest services over the phone and to avoid the front desk is in best interest. I just called to ask a question and I stated I had a question, stated my name and said good morning…as I will be checking in today, and the response I received was a stern “what do you want.” I had this call on speaker phone in front of family that have spent many joyous occasions here over a time span of decades and this call led to mouth drops from loyal guests. I hung up as I will not entertain being spoken to in such a manner. Seems odd that a guest services staff member would have such lax phone etiquette. Coming from someone who has worked in marketing for decades, I am aware of the importance of proper customer service , which should always be professional, warm, friendly, helpful and inviting. Poor customer care can ruin a business…also from a guest that has business management experience. Thank you, warm regards, Kayla May.

a year ago