I recently visited the club house Friday as a guest and unfortunately had a very uncomfortable interaction with a bartender named Lisa.
Earlier in the evening, someone in my group left before paying their tab, so I covered their bill along with my own. When my check was returned to me, Lisa approached and asked if the tip amount was correct. When I confirmed that it was, she loudly addressed the entire bar (which was semi-full at the time) and pointed directly at me saying, “This girl tipped me under 10%.” She then announced she was “done,” told everyone they needed to leave, and repeatedly told me I needed to “get an Uber.” It was made very clear to the entire room that she was blaming me personally.
The situation was extremely public and embarrassing. I was not intoxicated and was not causing any disruption. In fact, when she first questioned the tip, I immediately offered to increase it if she brought the check back. She refused. As I was leaving, I even returned to apologize if anything had come across rude and again offered to leave an additional tip. That was refused as well, and she continued telling me to “get an Uber” in a dismissive tone.
Regardless of anyone’s opinion on tipping, publicly singling out and embarrassing a guest in front of an entire bar is highly unprofessional and not the level of hospitality I would expect from an establishment like this. I made multiple attempts to resolve the situation respectfully, but they were dismissed.
I genuinely enjoyed the atmosphere earlier in the evening and had hoped to return on weekends to golf and spend time at the bar. However, experiences like this make it difficult to feel comfortable coming back if this is how guests may be treated.
I hope management takes this feedback seriously, as situations like this reflect poorly on an otherwise nice club environment.
in the last week
This is one of the best public run golf courses in the area. The bar is sensational. The food is great. The course is magnificent sometimes too crowded. I would avoid weekends but generally this is a really well-run establishment almost private club kind of service. As I've been a member of several private clubs, I would say the service is terrific. The range, although you have to hit off Matt's is just fine and they've got a chipping area where you can come out of sand and practice. It really is sensational. Perhaps the only drawback is the putting green which really needs some help. The practice putting green behind the driving range needs improvement, but I still gave it five stars
10 months ago
This place has become one of my top 3 places to play in Nashville. The course is well maintained, the service is top tier (almost club level), and the price is right where it should be. Also they have the nicest carts on a public course in Nashville. Can't say enough nice things about this course and I am excited to play this Sunday for my birthday.
5 months ago
Always great fun at this course. Staff is very nice. I will say it’s getting way too crowded, especially for the price. The new owner has done so much to improve it and has done an awesome job. The other day we tee’d off at 5 to play nine… only to get to the #2 tee… with THREE groups waiting to hit. That’s disheartening when you’re hoping to enjoy nine before sunset… and nine for the price of 18 (since the course does not have a 9 hole rate). Keep up the great work, but these growing pains need addressing.
a year ago
The vast canvas of the sky, with clouds painted in brilliant colors in the air. Light pink, dark pink, orange yellow, golden yellow, grass green, dark green, dark blue, various rich colors constantly change with the clouds. The brush of nature depicts the dreams of human life. On the practice field, a row of golfers were neat and orderly, their swings resounding and powerful, like beating drums and spreading flowers.
The curved moon rises quietly, and the Big Dipper shines brightly in the sky. The ALTAIR and VEGA stars look at each other from a distance, just like the ancient Tang Dynasty poem “The young girl stood inside the wall and saw her beloved man riding by on a horse from a distance. The two could only look at each other from a distance and could not talk. They were heartbroken and wanted to cry but had no tears”
At this moment, the entire sky was silent, quietly listening to the beautiful and sad legends of ancient times.
It is a golf course, but also a theater of human life from ancient times to the present.
a year ago
