The worst $40 ribeye steak I’ve ever had in my life - restaurant felt like a morgue. Frigid customer service. Our server was a curmudgeon. The lodge reminds me of the shining. Some kind of entity is lurking those hallways. Don’t even think about asking for a late check out or consulting with the front desk. I thought the bartender in the lounge was a nice lady. The outdoor pool area is beautiful - Lifeguards were really cool. The waterslide will absolutely obliterate your soul.
3 years ago
I felt the need to write a review because of some bad reviews we saw that almost made us cancel our reservation and I feel they were a bit exaggerated.
We had a great experience.
The room had been updated but still needed some finishing touches. No big deal. The view was beautiful from the second floor near the fountain pond. The staff were friendly. The bartender in the lounge was great. The bartender girls at the pool bar were very nice. The slide was fun even for adults. They let my husband and I go together and it was great.
The pools have the paint peeling look like most hot springs do. I’m sure it could use a little love, but it was not that bad.
One thing I didn’t really see people mention and it’s what I really didn’t like, was the fact that their water has chlorine in it. A lot. I’ve never been to a place with mineral water hot springs and have them add chlorine to it. They usually drain them nightly or weekly and clean the pools. Chlorine kind of defeats the purpose and ruins the natural benefits of the water. This is a big deal to me. I wouldn’t choose this resort again for the mineral water, but I’d come back and bring my kids for the environment. We plan to return soon.
a year ago
I will not be visiting this golf course again until some upper management changes take place. The pro micro manages his employees and treats paying patrons with zero respect. Don’t bother renting a golf cart for an afternoon tee time because they will hunt you down before hole 18 and force you to return the cart well before sunset. I will take my business to old works or ACC from now on.
a year ago