Pine Ridge is a really nice municipal golf course located just north of the city of Baltimore. The course hosted the PGA Tour’s Eastern Open Invitational from 1959 to 1961 and plays along the Loch Raven Reservoir for much of its routing. Overall the conditions of the course were very good and the layout was very player friendly with relatively wide fairways and large greens allowing for players of all skill levels to record a good score. The staff were all very welcoming and friendly with the exception of the starter who was very rude and exhibited a bad attitude.

5 months ago

Hands down one of my favorite golf courses in the area. Wide fairways, great views, probably the best greens I've ever seen on a public course. If it gets better than this, it must be a private course. Technically it's a Baltimore City course since it's on city land. Plenty of parking. Great driving range. Pro shop. Bar and food.

5 months ago

Customer service needs work. I stopped after work to hit a few balls at the range, this is at about 4:50pm. I went to go inside and get a bucket and the door was locked. No problem, looked like they were closing up so I turned around to leave. As I'm walking away, I notice an older lady go up to the door and they unlock it and let her in. She goes up to the front counter and appears to be talking to them, so I think okay maybe they're willing to let a few more people grab a bucket before they close up. I turn around and check the door, which is now unlocked. I open the door, walk in, they don't say anything, so I start walking over to the machine to buy a bucket. At this point the young man says "Sir we're closed, just like we were 5 minutes ago when you tried to open the door" in a very dry - sarcastic tone. I felt the end-comment and tone were unnecessary. I had no way of knowing the older lady worked there also, I thought she was a customer. I felt a simple "Sorry sir, we're closed" would have sufficed. This is not the first customer service-related issue I've had at this course. It's such a simple thing - to be nice to people. You should never make your customers feel like an inconvenience and you should certainly never try to make them feel stupid. To the young man working that night - when you are at work, everything that you say and do, and how you say it, is a direct reflection on the business. Try to keep that in mind for the future. It's too bad because this course is 5 minutes down the road from me, but I'll drive the extra 10 minutes to go to Fox Hollow from now on.

a month ago