Well, I was going to leave a scathing review about "Barb", but as I read through the existing reviews, I find that my POV is simply "par for the course". Hey upper management, tell Barbara it's time for retirement. Let your customer service FINALLY match the quality of golf course you present.
4 months ago
Unfortunately, our experience at the course started off on the wrong foot due to the front desk staff. The woman checking us in — I believe her name was Barb — was extremely rude and dismissive from the moment we arrived. We were polite and simply trying to confirm our tee time, but she acted as if we were a burden. She was very belittling and carried a condescending tone throughout the interaction as well. It honestly felt like we were unwelcome guests instead of paying customers.
The course itself may be great, but first impressions matter, and her attitude set a really negative tone for the day. It’s disappointing when customer-facing staff behave like they don’t want to be there or treat guests with so little courtesy. I hope management sees this and takes steps to ensure a better check-in experience in the future.
Even more frustrating, this is the second year in a row we’ve had a similar experience during our vacation week at a course we love. It’s become a pattern, and not one that reflects well on the course or its staff. We’ll be writing a letter to the Town of Yarmouth — who owns the course — to share our concerns and hopefully push for improvements going forward.
8 months ago
Great place to walk the bike trail which cuts right thru it. Round trip is about 2.3 miles. You can run your dog, off leash, without a problem. Runs parallel to the power lines which is a better run for the dog. Be careful as there is lots of Foxtail, which is dangerous to dogs!
6 years ago
I was looking forward to a fun day at the course but I must of ran into the “Barb” that Steve mentioned in a previous review. She wasn’t the person helping me, but she kept butting into my conversation with the other person at counter. She was rude, kept interrupting my conversation with the other staff member and talking down to me for asking questions. I decided to cancel my reservation. She definitely doesn’t help sell you anything additional. We are only one group, but we’re planning on golf range, pro shop purchases, round of golf, cart rental, lunch & drinks. Found another course 10 mins away more than willing to accommodate my group and not be jerks about it. Have fun with the old lady in the proshop killing your business, she is poison for you course.
7 months ago
Course was in great shape but greens were just air rated. The reason for 2 ⭐️ is because the lady checking us in was rude and argumentative. We had one of our foursome back out the very last minute and she berated us because we did not have a forth player. I would not return to this course solely because of her.
a year ago
