Not an enjoyable experience. First time playing the course. Purchased range balls and staff member didn’t inform me of where anything was never gave me the token for the machine had to go back to pro shop to find out where things was located. Possibly you should have signs posted. Driving range ect. heck just tell players where #1 is. The course has a lot of bunkers, this makes no sense if your going to use crushed dirt and rocks instead of the traditional sand filled bunkers. The only reason i gave 2 stars is because the back 9 has a great layout other than that the course is extremely disappointing
2 years ago
Booked a 12:09 tee time. Checked in, and informed by Worker A that we would be behind a 12:00 outing that had a shotgun start. He claimed we’d tee off by 12:10, it was closer to 12:20. Pace of play very slow for the first few holes, did not tee off on 4 until 1:30, for example.
When we were on 7 Worker B drove by in a cart and asked if we wanted him to talk to the group in front of us, we said we knew it was an outing, mentioned the slow pace of play and inquired about a rain check for the back. He was incredibly understanding and said he’s told them to not book tee times right after outings, and he went to see if we could get rain checks.
15 minutes later on 8 Worker A drives out and says we could get 9 hole rain checks after 9, I mentioned that given the pace of play they should not be booking right after outings, he said the course was full anyways and that it wouldn’t have mattered, also mentioned that he’s not sweating a ten minute difference with an afternoon tee time (as we did start about 10 minutes). So my question to management is this— what pace of play do you want guests to expect here? We finished 9 about 2:50 after our scheduled tee time, and 2:35 after we teed off on 1. Is this what you want people to expect? More than a 5 hour round?
Then, we went to the pro shop to get a back 9 rain check. I have the GR8 Golf Card, which covers the greens fee but not the cart. Worker C attempted to refund me only half the cart fee and claimed I wouldn’t be able to come back and play the other 9 since I’d used the GR8 Golf Card, then finally Worker A chimed in and said if I brought the card back and explained they’d honor the rain check. I appreciate him doing his part to make things right, but it shouldn’t have gotten to that point to begin with.
Both A and C could have shown more remorse, C didn’t seem to mind at all about the pace of play issue we had, A was a little defensive but understanding enough in the end.
Edit— I’d still like to know how slow it would have to be for the course to not feel like they were “bending over backwards” in this situation. 3 hours for 9? 3 and a half? Why list 4:30 on the scorecard with seemingly no expectation of it being a reality.
8 months ago
It had been years since I played here last, something like 10 years ago. I was a bit skeptical, since I had heard a lot of mixed reviews about the conditions. I went out there today and was very surprised how good the conditions were. Granted, it was a bit dry. It wasn't that big of a deal, since this is a links style course and we haven't had much rain lately. But the greens were in very good condition. The bunkers were raked and had plenty of sand. The only things bringing this course down a bit is it's location, and the relatively cheap housing being built near it. But in terms of overall conditions, I would say it's close to something like Pebblebrook or The Legends. It may still be a step below The Fort or Purgatory...but it's very close to its championship level past. It's definitely back in my rotation of courses in Indy. If Heartland Crossing was in Fishers, Carmel, or Noblesville, it would be more expensive and very busy. I think I paid $49 for green fees and a cart...that's actually a pretty good bargain during peak hours on a weekend.
2 years ago