We recently held our wedding at HPCC (now The Moraine) and had a wonderful experience! We had initially booked before the renovations, and were pleasantly surprised and loved the new updated look. We first worked with Beth, who was incredibly on top of things and super helpful with the planning process, and Tiffany did a great job of stepping in and ensuring that everything ran smoothly day-of. Our guests raved about the quality of the food, the staff was very professional and experienced, and we could not have asked for a better evening! Very thankful to the whole team and would highly recommend for those who are considering having their wedding ceremony and/or reception here.
11 months ago
I booked my wedding with Catering by Michael’s at their newly renovated venue, Highland Park Country Club, and my overall takeaway is that CBM is a phenomenal catering company but has a ton of room for improvement when it comes to being an event host/wedding venue. If I could go back in time, I would have booked my wedding at a different venue and only hired CBM for catering
Pros:
1. I cannot express enough how great CBM’s food is – many guests told us that it was the best meal they’ve ever had at a wedding
2. The inside of the venue looks great so far
3. Tiffany was our coordinator, and she did a great job at managing delays with the venue, sharing recommendations, etc
4. Tiffany and the day-of staff were kind and helpful
Cons:
1. Poor communication. For example, we were told both in-person and via email that there would be a built-in-bar, which was very important to us prior to signing. A month before my wedding, we received an email that there wouldn’t be a built-in-bar and that our bar was always going to be tables with linens. When we explained to the COO, Jeff Ware, that we had emails telling us there’d be a built-in-bar, he got defensive and said he and his staff would not engage in any more conversation about the bar set up. We ended up having to pay $2.3K for bar rentals, which CBM did not help cover at all
2. We didn’t have an adequate bar set up for cocktail hour. We firmly expressed that it was important for us to not have long lines, and CBM insisted four bartenders behind a 12’ bar would work for 175+ guests and they’d have servers passing out cocktails. They only passed out 1-2 trays, and there were massive lines
3. We did a final walkthrough of the venue two weeks before wedding – we arrived to a massive construction site throughout the entrance and parking lot which was sadly the walkway to ceremony and visible to where the ceremony was being held. It was an eyesore, and there was nothing we could do by the time we learned of it. And no, we were never informed of this construction even though it had been there for over a week prior to walkthrough
4. My uncle catered ice cream at my wedding, and CBM told us they would provide spoons for this. When it was time to serve ice cream, the staff told my uncle that they had no idea they were supposed to provide spoons. Luckily, my uncle had plastic spoons in his truck, but they weren’t ideal for this type of event and easily broke
5. The leftover cake was supposed to be packed up for us to take home, but we never received it. There was a lot leftover cake, and neither my husband or I got to try it.
6. While Tiffany is great at her job, she has a lot of responsibilities on the wedding day, making it humanly impossible for her to fulfill a wedding coordinator role. I mention this because CBM insisted we didn’t need a day-of coordinator when we signed. In retrospect, we 100% needed one
We relayed the above to the owners of CBM a few days after wedding. They only responded to the construction, stating that they spent a lot of time weeding the walkway for us - they didn’t respond to any of the other letdowns listed above. CBM and Village of HP seem to be in a partnership; however, in resolutions or discussions to attempt resolutions, the buck always passed on was that CBM’s hands were tied. While we realize that frustrations, delays, etc. are part of a large construction project, but it was us, the clients, who got the short end of stick and had to pay more to resolve the last-minute hurdles thrown our way.
a year ago
Poor sound, lousy seats, terrible lighting. Hard to make it nice. Just a poor design. Typical park district facility...
7 months ago
Great public course especially for the price! It's a nice track and they do a fairly good job at keeping it maintained. The staff is super friendly as well. They have a driving range which is great, too. If you're there and you want a snack or lunch, get the hot dog. Since it comes with chips it's a great deal and it's the best mid round hot dog I've ever had, in terms of quality.
8 years ago
Want to know what it's like to be poor? These people don't. Tone. Deaf. Here's an idea: no one should be without food or housing while billionaires own half the country's land quite literally. Don't tell me it was the city's decision and to go complain to them, you knuckleheads decided to approve and host such a horrible idea.
2 years ago